Abiding Engineering Works ("AEW", "we", "us", "our") values your commercial and technical privacy. We process all customer technical specifications, engineering drawings, and quote requests with strict confidentiality.
👤 1. Information We Collect
When you interact with our web portal, request manufacturing quotations, or submit custom engineering orders, we may collect the following information:
- Commercial & Contact Details: Company Name, Contact Person Name, Email Address, Phone Number, Registered Business Address, and Billing Details.
- Tax & Regulatory Information: GSTIN (Goods and Services Tax Identification Number), PAN, and Railway Vendor Code (if applicable).
- Technical Engineering Data: Product specifications, CAD models, drawing blueprints, tender reference numbers, and custom fabrication requirements.
- Order History: Quotation requests, issued invoices, delivery challans, and payment records.
📐 2. Technical & Engineering Drawing Security
We understand that engineering drawings and proprietary specifications represent valuable intellectual property. AEW strictly safeguards all technical documentation provided for quotation or manufacturing:
- Restricted Access: Drawings and specification sheets are restricted exclusively to authorized engineering, estimating, and quality control personnel.
- No Third-Party Distribution: We do not sell, share, re-use, or distribute customer technical drawings to unauthorized external parties.
- Encrypted Storage: All digital blueprints stored in our system are protected behind encrypted access control layers.
⚙️ 3. How We Use Your Information
Your information is used strictly for legitimate commercial and operational purposes, including:
- Preparing accurate cost estimations and commercial quotations for requested products.
- Executing manufacturing runs, quality inspections, and batch production according to specifications.
- Generating GST-compliant tax invoices, delivery challans, and transportation e-way bills.
- Managing payment tracking, account reconciliation, and customer support communications.
🏢 4. Data Sharing & Regulatory Compliance
We do not sell, rent, or trade your personal or business data. Data sharing occurs solely under the following necessary conditions:
- Government & Tax Authorities: Filing GST returns, e-invoicing portals, and e-way bill generation as mandated by Indian tax laws.
- Logistics & Freight Partners: Sharing essential consignment recipient details with trusted transport agencies to facilitate order dispatch.
- Legal Requirements: Disclosing information when required by law or judicial authority.
🍪 5. Cookies & Web Analytics
Our website utilizes standard session cookies to enhance navigation, retain user preferences, and collect anonymous traffic analytics. You may configure your web browser to decline cookies, though certain interactive portal features may function with reduced capability.
📞 6. Contact Our Privacy Officer
For any privacy inquiries, data access requests, or security concerns, please contact our administrative team:
📍 West Bengal, India
✉️ Email: info@abidingengineering.com